A DIALYSIS unit has received a positive report from the health watchdog.

The Basingstoke Dialysis Unit, in Edison Road, was reported to be ‘caring and compassionate’ by the Care Quality Commission (CQC) after an inspection was carried out on April 21 and 25.

The Unit is run by Fresenius Medical Care Renal Services Limited which specialises in treatment of disease, disorder or injury and general care for adults of all ages.

The report, that was published on August 10, read: “Patients said they [staff] often went the extra mile.

“They were committed to providing patient-centred care.”

The training of staff and the manner of staff in the dialysis unit was also praised highly in the report.

The report added: “Staff received a comprehensive induction and had good access to corporate training courses.

“Nurses were supported to complete external renal nurse training.

“Staff participated in annual appraisals and all staff reported in the last staff survey that they understood their roles and responsibilities.”

However, the CQC also highlighted some areas that needed to be improved upon which included things such as risk assessments and staff care.

The report added: “Staff did not have a good understanding of risk management and challenging practices to improve care and safety.

“Staff recorded some notes, such as blood results, in different folders/files.

“The risks associated with the practice had not been assessed.”

The CQC added that action needed to be taken.

The report added: “The provider should ensure that patients are positively identified before they start treatment.

“The provider should ensure clinic managers, as registered managers are fully informed of the usage levels and projected replacement dates of the dialysis machines.

“The provider should support staff to complete all training, including duty of candour.”

The CQC did not give a formal rating for the Dialysis Unit, as is the case with most other CQC inspections, but had noted that ‘good practice’ had been seen during the inspection.