A ROAD in a residential area that is subject to regular flooding has sparked complaints from neighbours who have been left "completely stranded" because of the water.
Chaffers Close, in Long Sutton, has been subjected to regular flooding this winter as excess water has caused blocked drains to overflow.
VIVID homes, the housing provider responsible for the area, has sent out tankers to deal with the flooding, but one resident said the flooding keeps happening.
Chris Holloway, who lives in the close, said: "When is this ever going to be resolved?
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"The roads are bad enough in this area, not alone in our close, the manhole is falling into the road and likely to cave at any point. The verges are churned up."
Dissatisfied, he continued to note the problems residents face during flooding
He said: "One of the neighbour's cars is completely stranded in the water and depth is completely unreasonable to have to drive through again."
The Gazette visited Chaffers Close on Wednesday, February 26, two days after Mr Holloway's report and found the flood water to have disappeared.
Speaking to one resident, who did not wish to be named, it seemed the issue is not a problem for everyone in the close.
She said: "It doesn't affect me, to be honest, I'm happy as I drive a 4x4.
"It mainly affects dog walkers and pedestrians, but it gets drained away quite often."
Margaret Dodwell, chief operating officer at VIVID, said: "During heavy downpours, we’re aware that excess water accumulates in the drains of Chaffers Close.
"The safety of our customers and their homes is our priority. A tanker is sent to pump out the overflowing water, once [we are] notified of [the] issue.
"We plan to address this in our 25/26 programme of works (subject to planning) for a permanent solution.
"When a date has been confirmed, all customers of Chaffers Close will be updated on the planned works."
A spokesperson for Hampshire County Council said: "Chaffers Close is an unadopted road meaning it is not maintained by Hampshire County Council. We have not received any reports of flooding in this area and, therefore are not in a position currently to determine what the cause of this issue may be.
"Residents can report incidents of flooding via the County Council’s website at Report flooding | Environment | Hampshire County Council so our team can investigate."
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