A CARE home in Basingstoke was crowned for its 'outstanding local reputation' in a national awards ceremony. 

Care UK’s Dashwood Manor, in Bradley Way, was awarded the title of ‘Outstanding Local Reputation’ in the Residential Care Services (RCS) Stars Awards.

The awards recognise individual and team excellence at more than 150 care homes nationwide across Care UK.

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Basingstoke Gazette:

The Outstanding Local Reputation Award recognises teams who have embraced feedback and used these insights to increase the quality of care.

The judges combined the online reviews from a variety of platforms and looked at the sentiment and responses they received, as well as gauging the strength of public opinion about the home.

On carehome.co.uk, a relative said: “This is a different class of nursing home. We moved Mum here in February after spending a year at a different home which we felt was not delivering the personal care they promoted.

“What a difference! The room was stunning, the bed linen was pristine and soft, and the home just had the feel of a five-star hotel...”

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Posting on Facebook, one relative commented: “I cannot put into words or express enough how amazing the staff are in this wonderful caring home. The actual home is beautiful and the rooms gorgeous, but the people make it what it is.

“They feel like part of the family and make you feel welcome any time of any day. There is always lots going on and the residents, who I now feel I know very well, are all so happy which speaks volumes.”

Home manager Dil Perera said: “We’re thrilled to receive this award. It is wonderful to see our work to ensure Dashwood Manor is a great place to call home recognised at the RCS Awards.

“We have a fantastic, hard-working team who go above and beyond every day to ensure residents lead happy, and fulfilled lives - I would like to take this opportunity to say thank you to them.

“We appreciate everyone that takes the time to provide us with vital feedback, relatives, residents and neighbours, which allows us to continue to provide the best possible care for everyone who lives here.”