ONLY nine compensation claims were paid out by the county council despite nearly 200 being received by motorists in Basingstoke and Deane. 

A freedom of information request (FOI) submitted to Hampshire County Council by the Gazette revealed the amount of pothole compensation claims received by the authority in each year from 2020 to 2022. 

The FOI also included information on how many compensation claims were paid out and rejected within the three-year period, and how much money he council paid out on these claims.

READ MORE: Family celebrate after successful fundraiser for three-year-old battling leukaemia

In 2022, the council received 188 compensation claims, but just nine of these claims were paid out - less than five per cent of the claims received. Of the 188 claims received, 167 were rejected.

The year with the most claims received within the three-year period was 2020, where 352 claims were received. Despite the higher number of claims received, just 22 were paid out within the calendar year of 2020, just over six per cent, and 199 claims were rejected by the county council.

SEE ALSO: See how many reports of potholes were made in Basingstoke and Deane

The year with the highest percentage of claims paid out in the period was 2021, where 149 claims were made with 17 of these claims paid out - just over 11 per cent.

The amount of money paid out by the council for pothole claims from 2020 to 2022 totalled just over £11,500, with the most money being paid out in 2021 (£4321.14).

A spokesperson for Hampshire County Council said: "The differential in the figures between the number of claims received and those paid out or rejected is due to a number of factors, including some claims not being fully completed and submitted for processing. 

"When an incomplete claim is submitted further information may be requested from a claimant, if this is not provided then the Council is unable to proceed with processing the claim.

"In addition, not all claims fall under the jurisdiction of the County Council.  Where this is the case, they are passed on to relevant third parties."