A MOTHER has been left angry after her daughter, who has special needs, has been unable to live in her own home due to a sewage problem. 

Pamela Lewis's daughter, who does not wish to be named, was forced to move out her home in Quilter Road, Basingstoke, after a sewage blockage last month. 

The issue was eventually fixed but Ms Lewis's daughter has been unable to move back in as a leak caused by the blockage has ruined the flooring at the property, which is owned by Sovereign Housing Association. 

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Ms Lewis said: "They have cleared it now but it started on Sunday night (August 29) at 8pm and it was not cleared until 2pm on Wednesday (August 31).

"Sovereign has just been horrendous. My daughter lives there and she is special needs.

"She has had to move in with me at the moment and she is not happy because she is used to her own company and doing her own thing and is just used to her routines.

"She can't move back in because of the state of the flooring, it has gone into her bedroom and everything."

Ms Lewis said a contractor told her that the blockage was caused by "builder's rubble".

She added: "All the sewage water is now underneath the laminate flooring now. They did send someone out to sanitise the bathroom but I said 'what is the point of that if it is all under the flooring'."

Ms Lewis says her daughter is unable to return home due to the amount of sewage water under the flooring.

She said: "Her anxiety level is through the roof because she has already had problems in the property that I have tried to solve before.

"The public footpath floods and overflows which goes down into her and a neighbour's gardens. 

"When she goes to bed, if it's raining, she is having to put blankets down and if it is raining heavily she won't go to bed because she is worried.

"I have been fighting and fighting and I have just given up now."

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The housing association has told the Gazette the incident is being treated as a high priority.

Matthew Hensby, regional director of housing at Sovereign, said: “We’re sorry for the inconvenience caused following a sewage blockage.

“The incident was treated as high priority and Metro Rod attended to clear the blockage. Following investigation it was evident further external work was required and as there had been considerable water damage to the flooring. Her and her family were offered temporary alternative accommodation to allow this work to be carried out. 

“Her home has now been deep cleaned and we have arranged for the bathroom flooring to be replaced on Wednesday.

“We will continue to support her return home later this week.”