REPAIR work continues to restore internet and phonelines to homes and businesses in Basingstoke caused by digging at Brighton Hill roundabout.

Hospitals, businesses and around 4,000 Basingstoke families had their internet cut off last Wednesday after Hampshire County Council’s contract workers accidentally damaged an underground network cable while undertaking the Brighton Hill roundabout piling works.

An Openreach spokesperson said: “Repair work continues on our network in Basingstoke which was accidentally damaged last week. All the affected fibreoptic cables have now been restored, meaning that most people should now have their broadband back up and running.

READ MORE: Openreach promises to restore fibre internet and phoneline by evening, but copper network to take longer

“Due to the scale and nature of the damage, this continues to be an extremely challenging and complex recovery, especially for the remaining copper services. Some customers may find that their broadband is back online before their land line, and while this may be frustrating, it’s because different technologies are being repaired in different ways. “Repairs will continue into this week, but we’d like to reassure everyone that vulnerable customers are being prioritised and thank everyone affected again for their patience.”

SEE ALSO: Basingstoke residents still left without internet and phonelines five days after network damage

Councillor Edward Heron, Hampshire County Council’s Executive Lead Member for Transport and Environment Strategy, said: “We know that the impact of the incident on Wednesday was significant. As an authority we deliver many highways and transport infrastructure schemes across Hampshire each year, usually without incident. The issue that occurred on Wednesday is a rare occurrence, but we will nevertheless be undertaking a thorough review of the circumstances that lead to this unfortunate event. We will be working with both our contractor Milestone and Openreach to this end.”