A CARE home has been given a one out of five, food hygiene rating and has been label ‘inadequate’ by the Care Quality Commission (CQC) following recent inspections.

Enbridge House Care Home, Church Road in Woolton Hill, was given the low food hygiene rating after being inspected by Basingstoke and Deane Borough Council on July 20, 2021.

The result, published by the Food Standards Agency, said that ‘major improvements [are] necessary’ for the management of food safety.

This includes having systems or checks in place to ensure that food sold or served is safe to eat; evidence that staff know about food safety; and that the food safety officer has confidence that standards will be maintained in the future.

For the hygienic food handling including preparation, cooking, re-heating, cooling and storage, the inspector said improvement was necessary.

The cleanliness and condition of facilities and building including having appropriate layout, ventilation, hand washing facilities and pest control to enable good food hygiene, also required improvement.

Businesses which are given low ratings must make urgent or major improvements to hygiene standards.

The local authority food safety officer has several enforcement options available as well as giving advice and guidance to make sure these improvements are made.

On August 19 the care home was also branded as ‘inadequate’ by the Care Quality Commission.

In the latest report it states that residents “were not safe in the service”, medicines were “poorly managed”, and the care home “did not learn from incidents”.

The report added: “There were serious failings to assess and meet people’s health needs, including where people had lost weight. The service was not up to date with best practice.”

Inspectors raised concerns that residents were not supported to have maximum choice and control of their lives and staff did not support them in the least restrictive way possible.

Adding: “Though we observed some caring interactions from staff, the closed culture within the home and lack of support for people’s health needs did not demonstrate a caring culture. People were not appropriately involved in decisions about their care.”

On the CQC website it states that after the inspection, an action plan was put in place: “We requested an action plan urgently to address the serious concerns we found in the service.

“The first action plan received was poor and we asked the provider to submit another one which was received and contained more detailed information.

“We requested further documentation and continued to seek clarification from the provider to validate evidence found.”