Burst pipe leaves areas of Hampshire without water

Southern Water is said to be "working quickly" to repair the pipe and have offered to deliver bottled water to vulnerable customers. 

We're sorry to those in #Hythe #DibdenPurlieu and #Holbury who have no water, we're working quickly to repair a water pipe.

We'll start delivering bottles to vulnerable customers on our Priority Service Register. If you or someone you know needs extra help call on 0330 3030277.

— Southern Water (@SouthernWater) October 30, 20

At 9.26 this morning (30th Oct) Southern Water tweeted that they were dealing with "a technical issue" on a water main in the village of Rownhams.

We are dealing with a technical issue on a main in Rownhams, #Hampshire. We're sorry to say some customers in the #Hythe #Dibden Purlieu and #Holbury areas may experience low pressure or no water supply. We are working as quickly as we can to resolve the problem.

— Southern Water (@SouthernWater) October 30, 2020

Update: Marchwood and Calshot are also said to be affected by the water shortage. 

Southern Water said the problem is due to a valve on the water main which is "stuck in the shut position."

Repair work continues.  

We'd like to reassure customers in #Hythe #DibdenPurlieu, #Holbury #Marchwood and #Calshot who may be out of water that we're working to resolve the issue. A valve on the water main is stuck in the shut position but we're on site and working to fix it as quickly as possible. 1/2

— Southern Water (@SouthernWater) October 30, 2020

Update:

At 7.47pm Southern Water tweeted that people in the SO45 area who are still without water can collect bottled water from Gang Warily Community Centre, Newlands Road SO45 1ER.

They advised this would be a "socially distanced" service.

Bottled water is available for customers who are still out of water in the #SO45 area at the Gang Warily Community Centre, Newlands Road SO45 1ER. This is being operated as a socially distanced service due to COVID-19. We ask our customers to be patient if this slows collection.

— Southern Water (@SouthernWater) October 30, 2020

A spokesperson for Southern Water said: "The [bottled water collection service at Gang Warily Community Centre] will stay open until at least 10pm. 

"Repairs are being made now to the pipe and the [water collection] service will stay open longer if repairs are not completed [by 10pm.]"

Update: 

(21:16) Southern Water has tweeted that repairs to the burst main are complete and water supplies "should gradually return."

Repairs to the damaged valve which has affected water supplies in the areas of Calshot, Dibden Purlieu, Holbury, Hythe and Marchwood are complete. We are now recharging the main and supplies should gradually return.

— Southern Water (@SouthernWater) October 30, 2020

Update: 

(22.39) Southern Water has tweeted that its teams are continuing to hand out water despite "[supplies] coming back on line."

Supplies are coming back on line in SO45 but our teams are still out handing out water at the Gang Warily Community Centre. The team want to thank our very patient customers for all their kind comments. pic.twitter.com/LCjU8P0jdZ

— Southern Water (@SouthernWater) October 30, 2020

Update: 

(23:10) Southern Water has tweeted that they will be continuing to hand out bottled water at Gang Warily Community Centre until midnight.

The bottled water collection site at #SO45 Gang Warily Community Centre will open until midnight. Our everyday heroes need some rest. Water supplies are returning. Our teams will be working tonight to ensure airlocks don't stop your water.
Thanks for all you patience and kindness pic.twitter.com/MKuZUGdbZe

— Southern Water (@SouthernWater) October 30, 2020