McDONALD’S have said there is “no evidence” to prove the story of a Basingstoke woman, who took to Facebook at the weekend to warn people not to eat at its Brighton Hill branch after reportedly finding a “disgusting” surprise in her order.

Charlotte Miller ordered from McDonald’s at Brighton Hill Retail Park on Friday evening, October 23, purchasing a double cheeseburger for her dad, Alan.

However, when Alan bit into the burger, he was horrified to find a live slug within it.

Posting on Facebook, Charlotte said: “Just got a burger from Brighton Hill McDonald’s for my dad, it had a live slug in it which he has bitten into without seeing! Then the slug fell out!

“Do not go to Brighton Hill McDonald’s, absolutely disgusting, still moving!! Absolutely vile!”

Charlotte shared a video of the slug, as well as photos of both the burger and the nasty surprise.

Just got a burger from Brighton hill McDonald’s for my dad, it had a live slug in it, which he has bitten into without...

Posted by Charlotte Miller on Friday, 23 October 2020

However, the fast food giant has said the customers were unable to provide any evidence when making their complaint.

A McDonald’s spokesperson said: “Food safety is of the utmost importance to us and we place great emphasis on quality control, following rigorous standards to avoid any imperfections.

“The customer contacted the restaurant, however they would not cooperate in sharing the information that would enable us to investigate, and as such there is no evidence to suggest that this took place. We would encourage them to get in touch with the restaurant or customer services should they want to discuss further.”

Charlotte and Alan have declined to respond to requests by the Gazette for comment.