Care Quality Commission ratings of Basingstoke care homes

Of the 39 care homes in Basingstoke, four have been told to clean up their act by the health watchdog the Care Quality Commission (CQC).

The remainder of homes were given a good or an oustanding rating and no care homes were rated as inadequate.

The full list of ratings is below:

REQUIRES IMPROVEMENT:

Roman House

CQC stated: “The shared living space was noisy and some people with a sensitivity to noise did not want to use it. Not all areas of the service were easily accessible to people without support, such as entering through the front door, getting into the garden or kitchen. People were not safe from the risk of fire.”

The Brambles

The inspection report said: “Risks to people's safety and wellbeing were not always managed effectively, which put people at risk of harm. Infection control and fire risks were not managed safely and people did not always receive their medicines as prescribed.”

Heatherside Care Home

The inspection report claimed the service was not always well-led but noted that residents “were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests”.

St Thomas

CQC said: “The environment was not always conducive to meeting their needs and national guidance to support people living with dementia had not been consistently incorporated.”

OUTSTANDING:

These Care Homes were given the prestigious Outstanding rating.

Fewer than one per cent of care homes in England are rated as outstanding so to have four in one town is an achievement.

Oak Lodge

In January the latest report said: "People received high quality care which supported them to have an outstanding quality of life and maintain their health and wellbeing as long as possible. People's freedom and happiness was valued by staff most highly and support was personalised to meet and exceed people's expectations."

Sansa House

CQC wrote: "People received outstanding support which put them at the centre of their care. People of all abilities were supported in a completely personalised way to maximise their independence and make sure their views were heard."

Bethany

Inspectors were please with how this care home supported residents: "Bethany provided high-quality, person-centred care and support to people living there. The service had good measures in place to ensure people were safe. People's risks were assessed and there were detailed support plans and measures in place to manage their risks."

The Conifers

The CQC noted that families were happy with the care received: "Staff did not allow any physical or learning disability become a barrier to participating in activities or being part of the local community. People's families spoke highly of the quality of care and of the approach of the provider and staff in supporting their loved ones, and held up the service as an example to others."

GOOD:

Marnel Lodge Care Home

Eastrop House and Lodge

Stokelodge

The Limes

Hindson House

Sycamore Cottage Rest Home Limited

Dimensions

Basingfield Court Residential Care Home

Willow Tree Lodge

Royal Mencap Society

Cornview

Martin Close

Applelea

Glebelands

Worting Road (The Whispers)

Oakley Lodge

Ashcombe

Archived: Cliddesden Road

Wavelly House

Archived: Homefield House Nursing Home

Oakridge House Care Home with Nursing

Baytrees

Pemberley House

Crossways Nursing Home

Homefield House Nursing Home

Cornfields

Rowan Lodge

he Grange Nursing Home

Beech Tree Care Home

Applewood Care Home

3 to 5 Kennet Way