THE government is refunding anyone who holds an advanced rail ticket during Covid-19 crisis.

All season ticket holders can claim a refund for time unused on their tickets free of administrative charges.

The railways have already seen up to a 70 per cent drop in passenger numbers, according to the Department for Transport.

Rail fares revenue has also reduced as people increasingly work from home and adopt social distancing, with total ticket sales down by two-thirds from the same date in 2019.

The secretary of state for transport, Grant Shapps, said: "We are taking this action to protect the key workers who depend on our railways to carry on their vital roles, the hardworking commuters who have radically altered their lives to combat the spread of coronavirus, and the frontline rail staff who are keeping the country moving.

"We are helping passengers get refunds on advance tickets to ensure no-one is unfairly out of pocket for doing the right thing."

If you're struggling to get an advanced rail ticket refund, we'd like to know.

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