CQC full of praise for home helping people with disabilities

Martin Close, which is based in Oakridge was visited by the Care Quality Commission (CQC) for an inspection on October 18 and 22.

The residential home, run by Community Integrated Care, was given a ‘good’ rating in all the areas that the CQC inspection, which includes the safety of residents, the responsiveness of the staff and the leadership, among other categories.

The residential home was rated as ‘good’ in its previous inspection, with a ‘requires improvement’ in the ‘well-led’ category.

However, from the new inspection, it was found to be ‘good’ in all areas.

Martin Close provides personal care and support for up to five people living with a disability or a physical impairment.

Community Integrated Care’s regional director for the south, Ali Lyons, said: “We are absolutely delighted with the results of this inspection by the Care Quality Commission, rating Martin Close as ‘good’ in all areas.

“This outcome is testament to the hard work and dedication of our incredible colleagues, who we are all extremely proud of.”

Ali added: “We are particularly thrilled with the comments from the CQC highlighting the personalised support our colleagues give to the people who live at Martin Close.

“As a charity we exist to deliver world-class support, so that people with care needs can live the best lives possible, and it is wonderful to see the team at Martin Close delivering this type of support every day.”

The report praised the staff and the atmosphere at the residential home.

Part of the inspection report read: “There was a calm and relaxed atmosphere in the home and staff laughed and joked with people often.”

“Staff respected people’s home, privacy and independence.

“People took pride in their home and undertook cleaning and maintenance tasks independently and with supervision.”

Another part added: “Staff had developed caring bonds with the people they supported and knew them well.”