Every effort made by the police in tackling anti-social behaviour/vandalism has to be applauded, but I think a little more customer care would go a long way (People need to have faith to report crimes, October 2).

It is all too easy for police officers to become hardened to all that he or she witnesses on the streets - in fact it is perhaps crucial that they do or they wouldn't be able to sleep at night.

But there needs to be a tightening up of procedures when dealing with what may be termed low-level vandalism. It is not enough to turn up on a doorstep, take statements, and so on.

Subsequent contact with the reporter of the crime (by telephone or e-mail) to ensure they are kept up to date with what is happening, even if that simply involves saying that a person was spoken to and given a warning, should always be a part of the procedure.

People who are socially responsible enough to report low-level crime need to feel they are not just being a nuisance and wasting police time. Let's have more contact. Name and address supplied Eyedeal double vision

WELL done to Carlo Citti for coming up with such a great idea... however it already exists! (Eyedeal way to deal with underage drinking, October 1).

Glasgow City Council already pumps hundreds of thousands of pounds a year into the Glasgow Young Scot Card, which provides recognised proof of age and offers discounts.

Is this yet another example of Glasgow Community Safety Services wasting tax payers' money by duplicating services already offered by the private sector? Mags, Cardonald STV is failing

I worked for STV for many years as a session musician. I worked on hundreds of programmes, everything from Thingumyjig to Taggart.

What do they produce now? Practically nothing. They are now no more than a glorified news room.

They took over Grampian TV and did exactly the same to them. It is all down to mis-management and a complete lack of vision at the top.

The sooner they are taken over by people with a vision for the future of the station the better.

They do not deserve to be a part of the ITV network. Duncan Findlay, Tillicoultry Find payout loophole

Talk about ill-gotten gains. I know what I would have said to the criminals who had the cheek to complain about conditions in solitary confinement - tough! (Murderers and robber win £2100 payouts, October 2).

I know that they have won this money legally, but surely it isn't beyond some legal eagle to find a loophole whereby the Crown can reclaim the cash and use it to compensate the victims of their crimes. Allan McDade, Via e-mail Rail link badly planned

Why does Stuart Patrick of Glasgow Chamber of Commerce wish to save a rail plan that is both expensive and despite many years of planning, poorly thought out? (Evening Times, October 2).

Why, for instance, does the current plan insist on the re-sighting of a BAA fuel depot at tax payers' expense.

Furthermore if the tourism and business sectors will benefit most from this project why have they not been invited to contribute?

Thirteen hundred jobs for a spend of anywhere from £120-400million is surely no one's idea of money well spent.

Maybe it would be wiser to sort out the issues with our currently creaky transport infrastructure to shore up the jobs that are already in place. Name and address supplied WRITE: Evening Times, 200 Renfield Street, Glasgow G2 3QB. Please include your name and address. E-MAIL: letters@eveningtimes.co.uk Please include postal address. TEXT: key in the word 'etletters', leave a space then send your comments to 88010. Max 160 characters. Please include your name or initials and where you're from. Texts cost 25p at all times. HOT TOPIC: Plan to block shopping centres doesn't make sense

Unless this is done in conjunction with other local authorities they will simply site any new malls just outside the city boundary -think Braehead, for instance.

Glasgow City Council only has itself to blame for the decline of Sauchiehall, Argyle and Buchanan Streets. Jaz77, Glasgow Rethink Galleries plan

One thing they should seriously consider is blocking the proposed Buchanan Galleries extension, which is not needed and will only result in more quality stores on the city's streets closing to be replaced by charity shops and pound shops. Posted online Shop talk is nonsense

So all the shops should be in the city centre, should they? What about people on the edges of the city? And everyone who wants to shop should head for the city centre - even though they are trying to outlaw cars there, the public transport system is manky and parking cost a fortune? Dennis, Paisley Hassle-free approach

Have they just woken up to this in the City Chambers?

I do not go near Glasgow city centre as I don't need the hassle of trying to find parking. At the moment I'm trying to buy a TV.From a city centre retailer? Are there any? It's a look on the internet, a drive to Braehead, purchase, load up and home. That is how the situation in Glasgow city centre affects me and I'm sure there are thousands like me. Riley, Dunoon Council contradiction

THIS from a council who want to demolish the car parks at Buchanan Galleries to create yet more mall shops and build on top of the bus station. You really couldn't make it up. Barry, South Side Disingenuous decision

This is disingenuous at best. Glasgow has already approved a doubling in size of Glasgow Fort and Silverburn has only just been completed. No consideration is given to out-of-town centres, such as Shawlands, where the council hasn't invested a penny in years.

Sometimes I wish the council would stop for a second and realise that your average Glaswegian isn't quite as thick as they think. Andrew M, Shawlands