STAFF at a care home in Basingstoke are celebrating after securing a strong performance in a nationwide survey.

Marnel Lodge, in Carter Drive, was given an Overall Performance Rating (OPR) score of 996 out of 1,000 by residents in the Your Care Rating survey.

This constitutes an improvement of 62 points from last year, with a 868 rating by residents’ family members and friends an improvement of 60 on last year.

The Your Care Rating survey is the country’s largest poll of care home residents and family members.

Over 16,700 residents in 820 care homes across the UK responded to the residents’ survey, which achieved a 41 per cent response rate.

Survey participants are asked to grade care homes on four different categories, including the staff, home comforts, choices, and quality of life.

Marnel Lodge achieved scores of 1,000 for ‘Choice and Having a Say’, 999 for ‘Staff and Care’ and 999 in ‘Quality of Life’

Friends and family members of residents also praised the home, giving the ‘Quality of Life’ and ‘Choice and Having a Say’ categories with scores of 918 and 876 respectively.

General manager at Marnel Lodge, Scott Lindfield, said: “It’s great that not just our residents, but their families and friends value the care they receive at Marnel Lodge.

“Most of our scores across the four themes are really positive, which shows that life for our residents is happy and fulfilling and is recognised by their loved ones.

“While we’re really pleased with our scores, we obviously want to get even better and the survey helps us do that by giving us direct resident and friends and family feedback.

“Families can also see at a glance which care homes are committed to raising standards and being transparent as they take part in the survey. Every care home resident, and their family and friends, should be able to speak up about their care and this is what the Your Care Rating survey does – it gives them a voice.”

Marnel Lodge is run by Barchester Healthcare, one of the largest care providers in the UK.