A RESIDENTIAL care service is firmly on the road to improvement but work still needs to be done.

That is the view of the Care Quality Commission (CQC) about Roman House, based in Winklebury Way, which was given a ‘requires improvement’ rating after its inspection in January this year.

The CQC returned on April 6 to make sure that the suggested improvements were being made after it found three breaches of the Health and Social Care Act 2008 Regulations 2014 in January.

The report mentioned that the records of medicine management were not always completed correctly, that staff had not had all the necessary supervision and training and that effective systems were not in place to assess the quality of the service and ensure that appropriate action was taken.

However, following the second inspection at the facility, it was concluded that the service now met these legal requirements.

This new inspection rated the service on three out of the five areas which the CQC looks at - if the service is safe, effective and well led . There were given a ‘good’ rating except ‘well led’ which still ‘requires improvements’.

Part of the report read: “People who lived at the home said that they felt safe. Staff showed a good understanding of safeguarding procedures and actions to take to protect people from the risk of avoidable harm or abuse. People’s safety was promoted as care plans contained specific guidance for staff about how to manage health risks for people.”

Despite the improvements which have been made, Roman House still ‘requires improvement’.

The staff were praised in the report. It added: “We observed people living in the home being treated with dignity and respect.

“People felt that they received care from staff who were kind and compassionate. We observed staff talking to people in a friendly and personable manner during the inspection.”

A spokesperson for Roman House said: “We are pleased that the CQC has acknowledged in this report the hard work that has been done to improve standards at the home.

“There are many, very positive comments from the inspector who notes that the requirements for safe care and treatment, staffing and good governance have now been met.

“We are committed to continuous improvement and are working closely with the CQC and the Local Authority, Hampshire County Council as we strive for a good rating.”

Roman House is a service that provides residential care for up to 26 adults with mild to moderate learning disabilities.

The service was previous run by disability charity Scope, however Scope’s services, have now been transferred over Salutem Healthcare under its Ambico Care and Education Division.