Tenant accuses Sentinel Housing Association of "gross negligence" after ceiling collapse

Basingstoke Gazette: Kath Gorick in her damaged home. Kath Gorick in her damaged home.

A FAMILY have been left fearing for their health after the ceiling of their home fell in – possibly leaving them exposed to asbestos.

Kath Gorick has accused Sentinel Housing Association of “gross negligence” after it failed to fix the problems at her Abbey Road home, in Popley, Basingstoke.

The 57-year-old, who runs a dog grooming business from her house, said the living room ceiling came down in December after a radiator burst.

The mother-of-two, who lives with her 28-year-old son Luke and his 29-year-old wife Chen Hui Lau, said: “The water went all through the living room, everything was deluged and the living room ceiling caved in.

“Within a week, I had the bathroom radiator burst during the night. We didn’t know it was leaking and the whole kitchen ceiling had come in. It’s been horrendous.”

Mrs Gorick reported the problems to Sentinel, but said nothing was done.

A few weeks ago, tests were carried out for asbestos in the home, where she has lived for 30 years.

She said: “They said the results would be ready the next day, and I didn’t hear anything, so I thought it must be okay.”

However, she chased up the results anyway for confirmation, only to discover a week later that her house did contain asbestos.

Mrs Gorick said: “I have been feeling like I have got something wrong with my throat and chest, but since I knew it was asbestos and they weren’t doing anything, people kept telling me how dangerous it is. I’m really worried about our health.”

Julian Chun, Sentinel’s operations director, said: “We haven’t met the standards that we set ourselves for this type of repair. It’s taken far too long to get this sorted out and we aren’t going to make any excuses.

“We’re really sorry that on this occasion, we’ve let Mrs Gorick down. We’re confident that there hasn’t been any release of asbestos fibres, and we have now got the job completed.”

Comments (5)

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5:09pm Thu 10 Apr 14

4rchibald says...

Leaking radiator in my house also damaged the ceiling but I own the property so I have to live with it. Same as other owners or private tenants of most houses built in 60-80s (probably early 90s)!
Why is it always people that don't pay or pay close to nothing, demand the highest standards? I would suggest to move to a private accommodation and ask landlord or agency if house is contaminated with asbestos.

In addition, please read about asbestos before making silly statements, as it will not cause "something wrong with throat chest" within days of exposure, it is harmless if undisturbed.
Leaking radiator in my house also damaged the ceiling but I own the property so I have to live with it. Same as other owners or private tenants of most houses built in 60-80s (probably early 90s)! Why is it always people that don't pay or pay close to nothing, demand the highest standards? I would suggest to move to a private accommodation and ask landlord or agency if house is contaminated with asbestos. In addition, please read about asbestos before making silly statements, as it will not cause "something wrong with throat chest" within days of exposure, it is harmless if undisturbed. 4rchibald
  • Score: 5

5:03pm Fri 11 Apr 14

danyelxx says...

sentinel didnt fix my leak for two months they are rubbish i had mould growing and making my young children very ill and yet no apoligy for how long it took to fix and now were out of pocket cause i have to redecorate again !!
sentinel didnt fix my leak for two months they are rubbish i had mould growing and making my young children very ill and yet no apoligy for how long it took to fix and now were out of pocket cause i have to redecorate again !! danyelxx
  • Score: -4

9:03am Sat 12 Apr 14

Folkestone Saint says...

Unless the radiator has rusted away the leak will be at the connectors, as a home owner I would use a spanner to tighten where the leak is, not the phone and wait untill a plumber arrives.
Unless the radiator has rusted away the leak will be at the connectors, as a home owner I would use a spanner to tighten where the leak is, not the phone and wait untill a plumber arrives. Folkestone Saint
  • Score: 0

1:55pm Sat 12 Apr 14

4rchibald says...

danyelxx wrote:
sentinel didnt fix my leak for two months they are rubbish i had mould growing and making my young children very ill and yet no apoligy for how long it took to fix and now were out of pocket cause i have to redecorate again !!
So don't complain and move to a private accommodation.
[quote][p][bold]danyelxx[/bold] wrote: sentinel didnt fix my leak for two months they are rubbish i had mould growing and making my young children very ill and yet no apoligy for how long it took to fix and now were out of pocket cause i have to redecorate again !![/p][/quote]So don't complain and move to a private accommodation. 4rchibald
  • Score: 0

11:56am Sun 13 Apr 14

jonone says...

Folkestone Saint wrote:
Unless the radiator has rusted away the leak will be at the connectors, as a home owner I would use a spanner to tighten where the leak is, not the phone and wait untill a plumber arrives.
Yes, but you own your house and understand the concept of personal responsibility. Something that escapes a remarkably large number of HA tenants.
[quote][p][bold]Folkestone Saint[/bold] wrote: Unless the radiator has rusted away the leak will be at the connectors, as a home owner I would use a spanner to tighten where the leak is, not the phone and wait untill a plumber arrives.[/p][/quote]Yes, but you own your house and understand the concept of personal responsibility. Something that escapes a remarkably large number of HA tenants. jonone
  • Score: 1

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