Basingstoke care home fares well in resident survey

Basingstoke Gazette: Basingstoke and Deane Mayor Cllr Dan Putty officially opened Pemberley House Basingstoke and Deane Mayor Cllr Dan Putty officially opened Pemberley House

STAFF at a Basingstoke care home are celebrating after residents rated the facility highly in a national survery.

Pemberley House, in Grove Road, was given an overall performance rating of 860 out of a possible score of 1,000 across a range of categories.

Residents were asked to rate their satisfaction levels on four key themes – staff and care, home comforts, choice and having a say, and quality of life as part of the nationwide survey Your Care Rating.

Annie Lewis, home manager at Pemberley House, said: “We’re delighted with our results from the 2013 Your Care Rating survey as it demonstrates how fulfilled our residents are.

“All of our scores across the four main themes are high and it just goes to show that the reality of day-to-day life in a care home such as ours is very good, something which is often at odds with the public’s perception.

“That said, we still want to get even better and the results give us crucial feedback on where we can improve.”

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