BOSSES at Sentinel Housing Association have been quizzed by a leading borough councillor after glass fell from an 11th floor window of a Basingstoke tower block.
Sentinel Housing Associa-tion was alerted to the incident but staff were unable to replace the glass straight away “because of the weather.” The window was boarded up and a new unit was ordered.
However, broken glass was left in the frame and this became dislodged and fell to the ground on February 1, resulting in the fire and rescue service being called out.
A crew arrived at 12.17pm last Saturday. They removed the broken glass from outside the block of flats and cordoned off the area.
No one was injured but the incident has resulted in Sentinel looking into the way it responds to out-of-hours calls.
Julian Chun, Sentinel’s operation director, said: “We’ll make any changes needed to improve our service. We’re also checking other windows in the building to make sure they’re safe and secure.”
A new window unit has now been fitted.
Speaking yesterday, Councillor Laura James, Labour group leader and borough councillor for Norden, said: “Thankfully, no one was hurt but Sentinel needs to investigate and look at its policy for the future.
"I have a meeting with Sentinel today and I will raise it with them. We need to ensure this never happens again.”