FAST-growing NewVoiceMedia has strengthened its marketing team with the appointment of a new communications manager at its Basing View offices.

Nicola Brookes is the company’s communications and social media manager and will be responsible for developing and implementing PR strategies and driving the company’s blog and social media activity.

She will report to chief marketing officer Tim Pickard at NewVoiceMedia’s headquarters at Belvedere.

Nicola, who previously worked at Reading-based global software company Atex, said: “This is a very exciting opportunity and an excellent time to be joining NewVoiceMedia.

“I’m really looking forward to working with the team to build on recent successes and momentum.”

Tim said: “This is a new role for NewVoiceMedia and we are confident that her skills will prove invaluable as we continue to expand our global offerings and operations.”

NewVoiceMedia provides fast, flexible and cost-effective contact centre technology as a true cloud service over the Internet, similar to the business models of Amazon, Google and

The company serves customers in 30 countries.